Lost Playlists [#12144]

[jaysea accordionman]

My issue of losing playlists in MMA has returned.

I typically have 13 Playlists that I use for various venues in my music Gigs. The last time I used MMA they were all present and accounted for, and now after not using MMA for 4 days, I find four missing.

The only way to bring these back is to delete everything and then reload the entire library back into MMA.

All is well in MMW.

[Lowlander]

Which version of MMA?

[blawdawg]

Which version of MMA?

I have the same problem; certain autoplaylists from MMW contained underneath a parent playlist have disappeared on MMA. I am running Version 1.0.6.0293

[Lowlander]

There have been reports of lost Playlists due to updates of the 1.0.6 betas (I've seen this as well), but I haven't seen loss of Playlists outside of updates. I do use nested Playlists. The best would be to send a debug log from MMA (from About screen) right after this happens.

[blawdawg]

I might add that I can locate the .m3u files in my phones file system. All playlists, both ones that appear and don't appear in MMA, are located in the same folder. I sent a debug log.

[Firefly]

I also have problem with disappearing playlists.

For e.g.
1. I start MediaMonkey by clicking the icon.
2. I click on the "Playlists"
3. I click in the upper right corner on the "3 dots" in their I click on the "+ Create new playlist"
4. Enter the name for playlist "Rock" and click "OK"
5. Now I see the playlist "Rock" with the test "empty"
6. I click on upper left corner "<MM Playlists, to get back to main meny
7. Click on the "Artist& album Artist" icon
8. I press and hold "Aaron Tippin" til the line get marked in the right side
9. I also add some other artist now by clicking on the box on the left of each artist.
10. After this I click in the middle bottom icon "3 dotted line", and choose the only playlist I now have "Rock" and press "OK"
11. Back to main meny
12. Playlist, 1 entry "Rock" with 98 tracks
13. I go back to main meny
14. I close down mediamonkey by clicking on the "return to main screen" hard button on phone.
15. I do something else, like play one game of "unblock me"
16. I go back to MM, playlists and volia EMPTY

Info:
Phone: Samsung S5 mini (SM-G800F)
Android: Android 4.4.2_0016
Player: MediaMonkey Pro 1.0.6.0293
Music saved on a MicroSD card Samsung Pro 32GB SDHC class 10

EDIT: 2014-08-13 13:44
1. Where do I find the playlists .m3u in the android phone?
2. How do I send a debug report, in the "option" menu I don't have the "Send logs" option. that I saw you refereed to.

[Lowlander]

It's on the About screen.

[Firefly]

I found it and uploaded a debug log, IDnr E2XJYX1Z50

Cheers

[Firefly]

You Guys have any ideas yet? You cant have files stored on a external drive.

I have another android device a Samsung Galaxy Tab 8.9 LTE (GT-P7320) with Android 4.0.4. The MM version is the same. But here I don't have a external memory card.

Here my playlist stays intact. On my phone Samung S5 mini, they disapear as soon I restart MM.

Cheers

[Lowlander]

http://www.ventismedia.com/mantis/view.php?id=12144

[Firefly]

Thx Lowlander

Update:
I tried to move my files to the unit's memory (The standard Music folder in Android) and now the playlist stays. Debug log: Y0I7C4NDY7

So it seems it dos not work to have the files on a memory card.

Cheers

[bhiefer]

Hi, it is now fixed in new beta builds of MMA and MMW. You need both. Please let us know.

[Firefly]

I downloaded the latest build 309 and did a quick try. And it seems to work, before you got the result instant, but it now holds the playlist which it didnt do before. I will redownload all the tracks to the sdcard and start do proper test.

If it works a big Thx

Cheers
/Nic

[Firefly]

Update.
I'm still losing the playlist. Debug log "4RDIJPBAFN"
The issues is the same as I have above.

[rusty]

Firefly,

Can you confirm that you synced MMA build 309 with the latest version of MMW (4.1.5.1717) ?

Thanks.

-Rusty