Playback from MediaTomb not working on Windows 7

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Maturity
Posts: 4
Joined: Fri Feb 13, 2015 5:47 pm

Playback from MediaTomb not working on Windows 7

Post by Maturity » Fri Feb 13, 2015 7:00 pm

Windows 7 - all current updates applied
MediaMonkey - current download

Connecting to MediaTomb on the local subnet

I can browse to audio or video files just fine but when I try to play anything MM just changes the name to "Root" and the length to 0 and does nothing else. I have tried changing MM the preference to use an external renderer in Windows but that seems to make no difference.

Any suggestions how I can use MM to play content from MediaTomb on my laptop?

Thanks

Lowlander
Posts: 44389
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Playback from MediaTomb not working on Windows 7

Post by Lowlander » Fri Feb 13, 2015 7:45 pm

You may want to capture it in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=20&t=69
Lowlander (MediaMonkey user since 2003)

Maturity
Posts: 4
Joined: Fri Feb 13, 2015 5:47 pm

Can't play video from MediaTomb UPnP server

Post by Maturity » Sat Feb 14, 2015 9:56 am

Platform : Windows 7 64-bit v1.5.00.AD B06 Intel Core 2 Duo T9400 8G memory 1 HD (C:/)
MediaMonkey : 4.1.5.1719 Standard Edition (Unregistered) new install, no add-ons or plug-ins
MediaTomb UPnP Server : mediatomb-0.12.1-1.el6.rf.x86_64 running on CentOS 2.6.32-504.1.3.el6.centos.plus.x86_64


Problem Description
===================
The goal is to be able to play video files from a local upnp server on a Windows Laptop. MediaMonkey (MM) is able to connect to MediaTomb just fine and navigate to the video files without issues. However, trying to play a file fails. Is this expected operation or an error?

These are the steps taken

-Start MM
-Expand Media Servers
-Expand MediaTomb
-Navigate down to a folder that contains content to play
-Select an item
-Click PlayNow from the menu bar. This causes the Title value for all the files shown, not just the selected one to be changed to "Root" and length, plays, etc. get set to 0.

There is no error log produced as far as I can determine.

Running DbgView produces these two lines when MM is started:

00000009 30.57386780 [2764] ASL checking for logging parameters in environment variable "MediaMonkey.exe.log"
00000010 30.57412720 [2764] ASL checking for logging parameters in environment variable "asl.log"

Then the following lines the first time a attempt to play a file is done and nothing for subsequent attempts.

00000042 112.21665192 [8808] SNACNP::NPGetCaps::WNNC_NET_TYPE
00000043 112.21670532 [8808] SNACNP::NPGetCaps::WNNC_USER
00000044 112.21674347 [8808] SNACNP::NPGetCaps::WNNC_CONNECTION
00000045 112.21678162 [8808] SNACNP::NPGetCaps::WNNC_ENUMERATION
00000046 112.21681976 [8808] SNACNP::NPGetCaps::WNNC_ADMIN
00000047 112.21733856 [8808] SNACNP::NPGetCaps::WNNC_DIALOG
00000048 112.22206879 [8808] SNACNP::NPGetCaps::WNNC_START

If I enable the setting "Use default eternal video player" then when I try to play a file MM opens Windows Explorer.

Added notes:
I did get a chance to try playing via upnp from a server running some version of Serviio. In that case MM seems to be able to play .avi video files but not .mkv files. During the small test I did at that time there was no diagnostic information collected.

Original forum entry : http://www.mediamonkey.com/forum/viewto ... 75#p402306 (Playback from MediaTomb not working on Windows 7)
Last edited by Lowlander on Sat Feb 14, 2015 11:38 am, edited 1 time in total.
Reason: Merged with existing topic

Maturity
Posts: 4
Joined: Fri Feb 13, 2015 5:47 pm

Can't play video from MediaTomb UPnP server

Post by Maturity » Sat Feb 14, 2015 4:00 pm

Platform : Windows 7 64-bit v1.5.00.AD B06 Intel Core 2 Duo T9400 8G memory 1 HD (C:/)
MediaMonkey : 4.1.5.1719 Standard Edition (Unregistered) new install, no add-ons or plug-ins
MediaTomb UPnP Server : mediatomb-0.12.1-1.el6.rf.x86_64 running on CentOS 2.6.32-504.1.3.el6.centos.plus.x86_64


Problem Description
===================
The goal is to be able to play video files from a local upnp server on a Windows Laptop. MediaMonkey (MM) is able to connect to MediaTomb just fine and navigate to the video files without issues. However, trying to play a file fails. Is this expected operation or an error?

These are the steps taken

-Start MM
-Expand Media Servers
-Expand MediaTomb
-Navigate down to a folder that contains content to play
-Select an item
-Click PlayNow from the menu bar. This causes the Title value for all the files shown, not just the selected one to be changed to "Root" and length, plays, etc. get set to 0.

There is no error log produced as far as I can determine.

Running DbgView produces these two lines when MM is started:

00000009 30.57386780 [2764] ASL checking for logging parameters in environment variable "MediaMonkey.exe.log"
00000010 30.57412720 [2764] ASL checking for logging parameters in environment variable "asl.log"

Then the following lines the first time a attempt to play a file is done and nothing for subsequent attempts.

00000042 112.21665192 [8808] SNACNP::NPGetCaps::WNNC_NET_TYPE
00000043 112.21670532 [8808] SNACNP::NPGetCaps::WNNC_USER
00000044 112.21674347 [8808] SNACNP::NPGetCaps::WNNC_CONNECTION
00000045 112.21678162 [8808] SNACNP::NPGetCaps::WNNC_ENUMERATION
00000046 112.21681976 [8808] SNACNP::NPGetCaps::WNNC_ADMIN
00000047 112.21733856 [8808] SNACNP::NPGetCaps::WNNC_DIALOG
00000048 112.22206879 [8808] SNACNP::NPGetCaps::WNNC_START

If I enable the setting "Use default eternal video player" then when I try to play a file MM opens Windows Explorer.

Added notes:
I did get a chance to try playing via upnp from a server running some version of Serviio. In that case MM seems to be able to play .avi video files but not .mkv files. During the small test I did at that time there was no diagnostic information collected.

Original forum entry : viewtopic.php?f=20&t=79175#p402306 (Playback from MediaTomb not working on Windows 7)

Maturity
Posts: 4
Joined: Fri Feb 13, 2015 5:47 pm

Re: Playback from MediaTomb not working on Windows 7

Post by Maturity » Sat Feb 14, 2015 4:01 pm

The previous post was meant to be under bug reports but obviously I fail at this. In any case it is now here:
http://www.mediamonkey.com/forum/viewto ... =7&t=79185

mwelke
Posts: 1
Joined: Wed Oct 11, 2017 6:58 am

Re: Playback from MediaTomb not working on Windows 7

Post by mwelke » Wed Oct 11, 2017 1:34 pm

Hi, I have a similar problem playing MP3 from my each of my NAS servers: when selecting an album for the playlist , most of the titles in the playlist and in the folder contents display turn to "root" with 0 length.

Client-PC running Windows 7 Ultimate 64bit, all updates installed.
MediaMonkey V.4.1.18.1853 (latest official update)
NAS #1: WD Book white, running Twonky Media server
NAS #2: Seagate Black Armor 110, internal Media server

BTW: the "viewtopic.php?f=7&t=79185"yields in the message: "Information, The requested topic does not exist."

Hope to have a solution soon.

Manfred

Q: how can I attach/upload the screenshot to illustrate this problem?

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