download Addon MediaMonkey AAC/M4A Encoder Plug-in

[avengersj]

Hi all,
i crashed my laptop and have to install products i bought few years ago. I already instaleld my Media Monkey Gold Life time licence but i need also to re install the addon MediaMonkey AAC/M4A Encoder Plug-in. Unfortunately there is no download link found on the website.
How can i access to this module i bought ?
thanks for your help.
avengersj67

[nohitter151]

http://www.mediamonkey.com/support/inde ... &_a=submit

[avengersj]

Thank you but last email i receive is the fact the dowload link is not available anymore as it expires after 30 days.
This is incredible to see that nobody want to answer to my request as i bought this module and they don't want to give access anymore.
Unacceptable.
If someone can answer and help me it would be great
Regards
avengersj67

[Lowlander]

You should contact support as Nohitter151 linked and provide your purchase reference. They'll resend the Addon.

[avengersj]

thank you but i did send the purchase order number
and i didn't receive anything
avengersj

[Lowlander]

They may still need to get back to you, you should receive it once they get to it.