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How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:04 pm
by TerryInLeesburg
I am new to MM. I have gold on the PC and Pro on my Lg V20 Android.

I have gone through all of my music on the PC, and have updated the Genres, titles, artists, etc.
When I try to sync (via USB) to my phone, the Genres do not come across properly. All the tracks still come across with the "old" genres on them.

Example: I change song X from "adult Contemporary" to "Country" on the PC.
It shows up fine on the PC
When I sync with the phone, it does not update the genre.

I went into tools/options/Portable device Sync, selected the V20:
- Granted remote sync
- went into AutoSync -->Device and selected location, artist & album Artist and Genre (all of them) to keep synced.
- Selected Music and playlists in the "Collections" section.

I even deleted everything off the phone (all music) and re-copied it over, without success.

I am sure that I am missing something obvious, but I can't figure it out...
Please help!

Re: How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:26 pm
by Lowlander
Which version of MMW and do you have MMA (if so which version)?

Re: How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:32 pm
by TerryInLeesburg
Running Windows 7 (64 bit)

MediaMonkey for Windows: 4.1.21.1875
MM on Android: 1.3.2.0824

Re: How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:37 pm
by Lowlander
And the problem is that MMA doesn't see the changes you made in MMW or that another App on your phone doesn't see it?

Re: How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:40 pm
by TerryInLeesburg
MMA does not see the changes.

Re: How to update genres when syncing?

Posted: Wed Aug 29, 2018 2:47 pm
by Lowlander
It should. Have you tried to have MMA rescan (from Options) after sync? If it still doesn't see the changes after a rescan I suggest you capture the sync after you edited some files in MMW in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?f=12&t=69

Re: How to update genres when syncing?

Posted: Sat Jan 18, 2020 1:57 pm
by BlueEchoes
This is happening to me exactly and on an LGv20. OP, did you ever get a fix?

Re: How to update genres when syncing?

Posted: Fri Jan 31, 2020 5:26 pm
by LX M
#metoo ;-\

MM Gold LT 4.1.25.1895 vs MM mobile for Android 1.3.6.0887 (trial)

Metadata such as ratings, play and skip count/s appear to be syncing back to server from mobile device,
but
when I change a genre on my mobile device it does not sync to server;
i tested this with a track having an empty genre; after sync the field is empty again on both server and mobile.

TIA - LX