MediaMonkey forum

I'm running 4.1.20.1864 on a Windows 10 PC. I have a problem in that a device will show up in my active device list that is NOT attached to the computer. The device may have been attached in the past but not now.

I tried to get rid of the device by going to Tools -> Options -> Portable Device Sync and highlighted the device, right clicked but "Remove Device" was grayed out. Why is that?

How can I initialize or clear out my entire device profile database?

What type of device (which dll) and is it the only entry for it?

They were both iPhone dlls with different device profile names. Both showed up in MM menu tree on the left but actually only 1 device connected. I could not remove either profile.

That's why I wanted to know how to delete my entire profile database.