Hotkeys stop working

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smiddy10
Posts: 2
Joined: Wed Jan 22, 2020 8:15 pm

Hotkeys stop working

Post by smiddy10 »

I have a Logitech keyboard & mouse and I have hotkeys setup with MMW which work great when working. Periodically they will just quit working regardless of the application I'm in. I have to go in and completely close and restart MM and then they start working again. Any ideas what is going on here?
Lowlander
Posts: 56616
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Hotkeys stop working

Post by Lowlander »

Don't know if this is any help: https://www.mediamonkey.com/support/ind ... -dont-work

Which version of MediaMonkey?
smiddy10
Posts: 2
Joined: Wed Jan 22, 2020 8:15 pm

Re: Hotkeys stop working

Post by smiddy10 »

I'm using Version 4.1.25.1895

I tried adding the information to my setpoint players.ini file.

What I have noticed is if I push the next song hotkey multiple times in a row it works about 8-10 times and then quits and all media hotkeys quit, keyboard or mouse. I have to restart MM to get them to work again.
Lowlander
Posts: 56616
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Hotkeys stop working

Post by Lowlander »

You can capture this in a debug log (step 4b) and attach it to a Support Ticket for analysis: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
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