hard drive crash. ext drive import problems

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Waltflora
Posts: 1
Joined: Tue Feb 02, 2016 5:32 pm

hard drive crash. ext drive import problems

Post by Waltflora » Sun May 27, 2018 9:32 am

My ext drive imported all songs PLUS duplicates when hard drive crashed. Now all songs are greyed out and not playable and include 3 times the songs due to unknown duplicates. Help!!

Lowlander
Posts: 45062
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: hard drive crash. ext drive import problems

Post by Lowlander » Mon May 28, 2018 12:08 pm

The external drive needs to be connected for MediaMonkey to be able to access the files. Then you'll have to do duplicate management: http://www.mediamonkey.com/support/inde ... ate-tracks
Lowlander (MediaMonkey user since 2003)

Peke
Posts: 11447
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: hard drive crash. ext drive import problems

Post by Peke » Tue May 29, 2018 12:40 pm

Hi,
Lowlander is right and if I got correct on external Drive you have copy of original files and additional files?

If That is the case you can try to copy part of files on new hdd and select Grayed equivalent to use MMW File -> Located Moved Missing to allocate them in new location. Which if works you can do on your whole library then.

Before you do anything can you confirm that I got your problem correct?

NOTE: Before you do anything Backup MM.DB
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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