MM "not responding"

Get answers about using MediaMonkey 4 for Windows.

Moderator: Gurus

sogs
Posts: 2
Joined: Wed Jan 17, 2018 3:42 pm

MM "not responding"

Post by sogs »

I just started using MM. I had no trouble importing my music catalog. Then I started to make Playlists. Had trouble (drag & drop never worked), but I was able to use it by right clicking on songs. While evaluating some songs I would right click a song and choose Play Now. After doing this for another song (sometimes the next song, sometimes 2,3 or 4 songs later) MM would freeze and I would get the message "not responding." After restarting the program or rebooting the computer this would happen again and has continued to do this. If this continues without some kind of solution I will not be able to continue to use the program. Any ideas?
Lowlander
Posts: 56646
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "not responding"

Post by Lowlander »

Which version of MediaMonkey and does running File > Maintain Library with Complete Optimization checked improve things?
sogs
Posts: 2
Joined: Wed Jan 17, 2018 3:42 pm

Re: MM "not responding"

Post by sogs »

Lowlander wrote:Which version of MediaMonkey and does running File > Maintain Library with Complete Optimization checked improve things?
Version 4.1.19.1859. Tried optimization several times. I was doing this in Art with details view. There is no problem with any graphics intense programs I use. I used just the details view for a short time and it has not locked up yet.
Lowlander
Posts: 56646
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "not responding"

Post by Lowlander »

Then capture it in a debug log (step 4b) and attach it to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
Post Reply