No artwork for video files

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theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

No artwork for video files

Post by theonlyrick » Fri Dec 29, 2017 6:56 pm

Hi - I've just added a few MP4s to my library, but they don't have thumbnails in MMW. (They do in Windows Explorer.)

I have "Generate thumbnails for videos" selected under Tools, Options, Library.

I've rescanned a few times. Any ideas?

I did read from a very old post about needing MMW codecs from support, or something. Is that correct?

Latest version of MMW - 4.1.19.1859. W10, fully patched.

Thanks, Richard

theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Fri Dec 29, 2017 7:05 pm

Also, the videos play OK in MMW (and in Media Player Classic).

Peke
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Re: No artwork for video files

Post by Peke » Fri Dec 29, 2017 10:14 pm

Hi,
Video thumb creation triggers bit slower, teh safest way is still manually initiate thumb creation on selected video files.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Wed Jan 03, 2018 6:21 pm

Thanks for the reply. How do I do this?

I've re-scanned the media by pressing Insert. I already have "Generate thumbnails for videos" selected under Tools, Options, Library.

R.
Peke wrote:Hi,
Video thumb creation triggers bit slower, teh safest way is still manually initiate thumb creation on selected video files.

Peke
Posts: 11267
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: No artwork for video files

Post by Peke » Wed Jan 03, 2018 6:26 pm

Hi,
I just retested and on scan with enabled option it generated thumbs for me.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add Images to forum

theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Wed Jan 03, 2018 7:03 pm

OK, thanks. It might be that I need to have certain codecs installed?

I'll raise ticket with MM support.

Cheers, R.

Peke
Posts: 11267
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: No artwork for video files

Post by Peke » Thu Jan 04, 2018 6:02 am

Hi,
Thank you. If MMW can play the file and can add it to library it should be able to create thumb. Have you tried to Manually create Thumb?
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add Images to forum

theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Thu Jan 04, 2018 3:09 pm

How do you manually create thumbnails? (As mentioned, the only way I know is to force a media rescan and make sure the thumbnails option is ticked.)

Peke
Posts: 11267
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: No artwork for video files

Post by Peke » Thu Jan 04, 2018 11:21 pm

Hi,
Play the video -> Pause on frame you want as Thumbnail -> Right click on Video -> Save Thumbnail.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add Images to forum

theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Fri Jan 05, 2018 5:21 am

I'll give that a go later, thanks.

theonlyrick
Posts: 53
Joined: Thu Dec 19, 2013 6:06 pm

Re: No artwork for video files

Post by theonlyrick » Tue Jan 09, 2018 5:39 pm

Hi - That worked when choosing the current frame. It didn't work when choosing to 'Generate automatically'.

(And when I had successfully given it a frame, that wasn't overwritten by selecting Generate automatically afterwards.)

Thanks

Peke wrote:Hi,
Play the video -> Pause on frame you want as Thumbnail -> Right click on Video -> Save Thumbnail.

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