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No artwork for video files

Posted: Fri Dec 29, 2017 6:56 pm
by theonlyrick
Hi - I've just added a few MP4s to my library, but they don't have thumbnails in MMW. (They do in Windows Explorer.)

I have "Generate thumbnails for videos" selected under Tools, Options, Library.

I've rescanned a few times. Any ideas?

I did read from a very old post about needing MMW codecs from support, or something. Is that correct?

Latest version of MMW - 4.1.19.1859. W10, fully patched.

Thanks, Richard

Re: No artwork for video files

Posted: Fri Dec 29, 2017 7:05 pm
by theonlyrick
Also, the videos play OK in MMW (and in Media Player Classic).

Re: No artwork for video files

Posted: Fri Dec 29, 2017 10:14 pm
by Peke
Hi,
Video thumb creation triggers bit slower, teh safest way is still manually initiate thumb creation on selected video files.

Re: No artwork for video files

Posted: Wed Jan 03, 2018 6:21 pm
by theonlyrick
Thanks for the reply. How do I do this?

I've re-scanned the media by pressing Insert. I already have "Generate thumbnails for videos" selected under Tools, Options, Library.

R.
Peke wrote:Hi,
Video thumb creation triggers bit slower, teh safest way is still manually initiate thumb creation on selected video files.

Re: No artwork for video files

Posted: Wed Jan 03, 2018 6:26 pm
by Peke
Hi,
I just retested and on scan with enabled option it generated thumbs for me.

Re: No artwork for video files

Posted: Wed Jan 03, 2018 7:03 pm
by theonlyrick
OK, thanks. It might be that I need to have certain codecs installed?

I'll raise ticket with MM support.

Cheers, R.

Re: No artwork for video files

Posted: Thu Jan 04, 2018 6:02 am
by Peke
Hi,
Thank you. If MMW can play the file and can add it to library it should be able to create thumb. Have you tried to Manually create Thumb?

Re: No artwork for video files

Posted: Thu Jan 04, 2018 3:09 pm
by theonlyrick
How do you manually create thumbnails? (As mentioned, the only way I know is to force a media rescan and make sure the thumbnails option is ticked.)

Re: No artwork for video files

Posted: Thu Jan 04, 2018 11:21 pm
by Peke
Hi,
Play the video -> Pause on frame you want as Thumbnail -> Right click on Video -> Save Thumbnail.

Re: No artwork for video files

Posted: Fri Jan 05, 2018 5:21 am
by theonlyrick
I'll give that a go later, thanks.

Re: No artwork for video files

Posted: Tue Jan 09, 2018 5:39 pm
by theonlyrick
Hi - That worked when choosing the current frame. It didn't work when choosing to 'Generate automatically'.

(And when I had successfully given it a frame, that wasn't overwritten by selecting Generate automatically afterwards.)

Thanks

Peke wrote:Hi,
Play the video -> Pause on frame you want as Thumbnail -> Right click on Video -> Save Thumbnail.