I know this is not the right forum, but I did not know where else to go.
I have had an enormous computer crash and am trying to reinstall all my programs. When I try to type in the license key for Media Monkey I get the message, that the code is wrong. But I know that the code that I have store in a special database is correct. I have bought a lifetime lincense and it would be very annoying to have to buy it again.
Does anybody have an idea of what I could do?
Problems with licens code
Moderator: Gurus
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- Location: Copenhagen, Denmark
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Problems with licens code
Best regards
Hanne B. Stegemüller, Denmark
Hanne B. Stegemüller, Denmark
Re: Problems with licens code
You're probably entering the wrong License Username. If you need to retrieve it see: http://www.mediamonkey.com/support/inde ... ticleid=84
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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- Posts: 19
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- Location: Copenhagen, Denmark
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Re: Problems with licens code
Thank you very much for your fast reply
In my database I also store the usernames. I guess I bought the license with Digital River. Could that be a way to go?
In my database I also store the usernames. I guess I bought the license with Digital River. Could that be a way to go?
Last edited by Lowlander on Sat Jan 26, 2013 2:46 pm, edited 1 time in total.
Reason: Removed personal info
Reason: Removed personal info
Best regards
Hanne B. Stegemüller, Denmark
Hanne B. Stegemüller, Denmark
Re: Problems with licens code
Contact support the problem is the umlaut: http://www.mediamonkey.com/support/inde ... &_a=submit
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Posts: 19
- Joined: Thu Feb 14, 2008 8:17 am
- Location: Copenhagen, Denmark
- Contact:
Re: Problems with licens code
Thank you very much. I have now written to the support and hope, that they will come back with a positive answer.
Best regards
Hanne B. Stegemüller, Denmark
Hanne B. Stegemüller, Denmark