Error: problem querying the database...
Moderator: Gurus
Error: problem querying the database...
when i open mediamonkey (while the splash screen is still on the screen) it gives me a box saying...
There was a problem querying the database:
42000:[Microsoft][ODBC Microsoft Access Driver] Unknown
Cancel Retry Ignore
Retry brings the same box up over and over
Ignore brings the same box up over and over
Cancle launch the program but brings up a new box saying
Access Violation at address 0055AD65 in module 'Mediamonkey.exe'. Read of address 00000000.
everytime you click ok on this box it just keeps coming up over and over, can't get rid of it.
I have tried completely uninstalling and reinstalling and it does the same thing, I have uninstalled and deleted the folder from program fiels and it still did the same thing after install.
Any ideas would be greatly appreciated.
Thanks,
Kexi
There was a problem querying the database:
42000:[Microsoft][ODBC Microsoft Access Driver] Unknown
Cancel Retry Ignore
Retry brings the same box up over and over
Ignore brings the same box up over and over
Cancle launch the program but brings up a new box saying
Access Violation at address 0055AD65 in module 'Mediamonkey.exe'. Read of address 00000000.
everytime you click ok on this box it just keeps coming up over and over, can't get rid of it.
I have tried completely uninstalling and reinstalling and it does the same thing, I have uninstalled and deleted the folder from program fiels and it still did the same thing after install.
Any ideas would be greatly appreciated.
Thanks,
Kexi
If you need this
dont' know if this is needed or not but i am running Windows XP Home and am using the newest version of mediamonkey downloaded from the site. Program used to work and i loved it, and havn't changed any hardware since and am pretty sure i havn't changed any software
database problem
Kexi,
My guess is that you installed or uninstalled some other application that messed with your MS Data Access components.
Hopefully you can fix this by following the steps described in section 3c) of the readme: http://www.mediamonkey.com/sw/readme.txt
-Rusty
My guess is that you installed or uninstalled some other application that messed with your MS Data Access components.
Hopefully you can fix this by following the steps described in section 3c) of the readme: http://www.mediamonkey.com/sw/readme.txt
-Rusty
Re: database problem
I followed all those steps and it still does itrusty wrote:Kexi,
My guess is that you installed or uninstalled some other application that messed with your MS Data Access components.
Hopefully you can fix this by following the steps described in section 3c) of the readme: http://www.mediamonkey.com/sw/readme.txt
-Rusty
Data Access problems
Could you please send me the following information?
1) Please run the version checker tool that is posted to: http://support.microsoft.com/default.aspx?kbid=301202#2 and save the results.
2) Please run the sysinfo utility (Programs | Accessories | System Tools | System Information). Click Action | All Tasks | Save as System Information File (this will take several minutes.
This information would hopefully help get to the bottom of this issue.
-Rusty
1) Please run the version checker tool that is posted to: http://support.microsoft.com/default.aspx?kbid=301202#2 and save the results.
2) Please run the sysinfo utility (Programs | Accessories | System Tools | System Information). Click Action | All Tasks | Save as System Information File (this will take several minutes.
This information would hopefully help get to the bottom of this issue.
-Rusty
Re: Data Access problems
I've got the .xml from cc.exe and the .nfo from the system information tool, what do you want me to do with these?rusty wrote:Could you please send me the following information?
1) Please run the version checker tool that is posted to: http://support.microsoft.com/default.aspx?kbid=301202#2 and save the results.
2) Please run the sysinfo utility (Programs | Accessories | System Tools | System Information). Click Action | All Tasks | Save as System Information File (this will take several minutes.
This information would hopefully help get to the bottom of this issue.
-Rusty
My CC.exe log...
<closestversion ClosestReleaseMatches=" MDAC 2.8 RTM" ResultsCount="12">
-
<filedetails>
-
<group name="MDAC 2.8 RTM" count="12">
-
<file name="MSADCOR.DLL" dir="%COMMONFILES%\system\msadc\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - Remote Data Services Data Control Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="msado15.dll" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="512000" version="2.80.1022.0"/>
</file>
-
<file name="MSADOMD.DLL" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects (Multi-Dimensional)" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="163840" version="2.80.1022.0"/>
</file>
-
<file name="msadrh15.dll" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects Rowset Helper" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="53248" version="2.80.1022.0"/>
</file>
-
<file name="MSDASC.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Service Components Stub" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="4096" version="2.80.1022.0"/>
</file>
-
<file name="MSDASQL.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for ODBC Drivers" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="303104" version="2.80.1022.0"/>
</file>
-
<file name="MSDASQLR.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for ODBC Drivers Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="OLEDB32.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Core Services" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="442368" version="2.80.1022.0"/>
</file>
-
<file name="SQLOLEDB.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2000.85.1022.0"/>
<found Description="Microsoft OLE DB Provider for SQL Server" date="02/20/2003" fileVersion="2000.085.1022.00 ((Webdata).030220-1508)" size="503808" version="2000.85.1022.0"/>
</file>
-
<file name="msdart.dll" dir="%SYSTEMDIR%" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Runtime Routines" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="143360" version="2.80.1022.0"/>
</file>
-
<file name="msdaorar.dll" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for Oracle Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="msorc32r.dll" dir="%SYSTEMDIR%\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.575.1022.0"/>
<found Description="Microsoft Data Access - ODBC Driver for Oracle Resources" date="02/20/2003" fileVersion="2.575.1022.0 ((Webdata).030220-1508)" size="20480" version="2.575.1022.0"/>
</file>
</group>
-
<group name="UNKNOWN" count="1">
-
<file name="SQLSRV32.DLL" dir="%SYSTEMDIR%\" CoreFile="Yes">
<found Description="Microsoft SQL Server ODBC Driver" date="11/18/2003" fileVersion="2000.085.1025.00 built by: (_sqlbld)" size="401408" version="2000.85.1025.0"/>
</file>
</group>
</filedetails>
</closestversion>
-
<filedetails>
-
<group name="MDAC 2.8 RTM" count="12">
-
<file name="MSADCOR.DLL" dir="%COMMONFILES%\system\msadc\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - Remote Data Services Data Control Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="msado15.dll" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="512000" version="2.80.1022.0"/>
</file>
-
<file name="MSADOMD.DLL" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects (Multi-Dimensional)" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="163840" version="2.80.1022.0"/>
</file>
-
<file name="msadrh15.dll" dir="%COMMONFILES%\system\ado\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - ActiveX Data Objects Rowset Helper" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="53248" version="2.80.1022.0"/>
</file>
-
<file name="MSDASC.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Service Components Stub" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="4096" version="2.80.1022.0"/>
</file>
-
<file name="MSDASQL.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for ODBC Drivers" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="303104" version="2.80.1022.0"/>
</file>
-
<file name="MSDASQLR.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for ODBC Drivers Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="OLEDB32.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Core Services" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="442368" version="2.80.1022.0"/>
</file>
-
<file name="SQLOLEDB.DLL" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2000.85.1022.0"/>
<found Description="Microsoft OLE DB Provider for SQL Server" date="02/20/2003" fileVersion="2000.085.1022.00 ((Webdata).030220-1508)" size="503808" version="2000.85.1022.0"/>
</file>
-
<file name="msdart.dll" dir="%SYSTEMDIR%" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Runtime Routines" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="143360" version="2.80.1022.0"/>
</file>
-
<file name="msdaorar.dll" dir="%COMMONFILES%\system\ole db\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.80.1022.0"/>
<found Description="Microsoft Data Access - OLE DB Provider for Oracle Resources" date="02/20/2003" fileVersion="2.80.1022.0 ((Webdata).030220-1508)" size="16384" version="2.80.1022.0"/>
</file>
-
<file name="msorc32r.dll" dir="%SYSTEMDIR%\" CoreFile="Yes">
<release name="MDAC 2.8 RTM" version="2.575.1022.0"/>
<found Description="Microsoft Data Access - ODBC Driver for Oracle Resources" date="02/20/2003" fileVersion="2.575.1022.0 ((Webdata).030220-1508)" size="20480" version="2.575.1022.0"/>
</file>
</group>
-
<group name="UNKNOWN" count="1">
-
<file name="SQLSRV32.DLL" dir="%SYSTEMDIR%\" CoreFile="Yes">
<found Description="Microsoft SQL Server ODBC Driver" date="11/18/2003" fileVersion="2000.085.1025.00 built by: (_sqlbld)" size="401408" version="2000.85.1025.0"/>
</file>
</group>
</filedetails>
</closestversion>
System Info file
still no idea what you want me to do with the system information file, just open it in notepad and paste that in here?
System Info file
nm on last post
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name SCOODY
System Manufacturer HP Pavilion 05
System Model P9935A-ABA 523W
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 4 GenuineIntel ~1992 Mhz
BIOS Version/Date Award Software, Inc. 3.02, 08/27/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name SCOODY\Tim
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 240.13 MB
Total Virtual Memory 1.69 GB
Available Virtual Memory 1.15 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name SCOODY
System Manufacturer HP Pavilion 05
System Model P9935A-ABA 523W
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 4 GenuineIntel ~1992 Mhz
BIOS Version/Date Award Software, Inc. 3.02, 08/27/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name SCOODY\Tim
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 240.13 MB
Total Virtual Memory 1.69 GB
Available Virtual Memory 1.15 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys
You can find that information in the readme.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)