Search found 20 matches

by Unsunghero
Mon Oct 02, 2017 7:16 am
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Re: Access violation at address 77A1CFF5 in module 'GDI32.dl

It has now been three months since I had any response on the ticket I opened and am still no further to knowing what the problem was. I posted on the ticket a month ago asking for an update but received no response. I have posted a on the open ticket again and am posting on here to see if I can get ...
by Unsunghero
Fri May 19, 2017 1:21 pm
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Re: Access violation at address 77A1CFF5 in module 'GDI32.dl

Thanks, I had closed it from the Task Manager so something must have still been running in the background.
by Unsunghero
Fri May 19, 2017 11:31 am
Forum: Need Help? (mmw)
Topic: [SOLVED] Next Track button not working
Replies: 2
Views: 362

Re: Next Track button not working

Thank you, I knew it would be a nice easy fix. With all the other MM problems I'm having at the moment my head is mashed and I couldn't find where the option was even though I knew it was there.

Thank you!
by Unsunghero
Fri May 19, 2017 9:30 am
Forum: Need Help? (mmw)
Topic: [SOLVED] Next Track button not working
Replies: 2
Views: 362

[SOLVED] Next Track button not working

Hopefully this is a nice easy one to fix and it's due to me selecting, pressings something I shouldn't have. I have done a full system reset recently, reinstalling windows etc and I'm having a number of issues with using MediaMonkey since re-installing. The was I have always used MM is to have it in...
by Unsunghero
Fri May 19, 2017 9:13 am
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Re: Access violation at address 77A1CFF5 in module 'GDI32.dl

Sorry please forgive my ignorance, what is a support ticket? EDIT, I think I have opened a ticket now for this. I am also now getting the same access violation message if I try to drag tracks to transfer into MM. And after this has happened a few times MM completely crashes and is unresponsive, it c...
by Unsunghero
Mon May 15, 2017 1:33 pm
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Re: Access violation at address 77A1CFF5 in module 'GDI32.dl

I sent a debug log when I posted the original question, but I've not had any response to it. To be honest I'm not sure how it works because I've not done a debug log before.

I presumed that once I clicked send, that was all I needed to do?
by Unsunghero
Mon May 15, 2017 11:36 am
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Re: Access violation at address 77A1CFF5 in module 'GDI32.dl

For anybody else having this problem, I have found a solution. It is not ideally what I want but it works. The issue appears to be caused by the File Monitor. Tools > Options > Library > File Monitor. If the folder my music is stored 'C:\User\Music is ticked to be monitored then I repeatedly get the...
by Unsunghero
Tue May 09, 2017 12:00 pm
Forum: Bug Reports (mmw)
Topic: Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]
Replies: 11
Views: 2477

Access violation at 77A1CFF5 in module 'GDI32.dll' [#14281]

I have done a clean install of Windows 8.1 Pro on my Lenovo Thinkpad. Since re-installing MediaMonkey and beginning to put my music back onto the system I'm constantly met with the message "Access violation at address 77A1CFF5 in module 'GDI32.dll'. Read of address 03EA5000." This message originally...
by Unsunghero
Tue Feb 02, 2016 6:07 pm
Forum: Need Help? (mmw)
Topic: Missing Codecs
Replies: 3
Views: 505

Re: Missing Codecs

When you open an affected file from Windows Explorer with MediaMonkey does it still fail? Related: http://www.mediamonkey.com/support/index.php?/Knowledgebase/Article/View/92/0/why-is-all-music-in-the-library-greyed-out Yes, if I find it in Windows Explorer and open in MediaMonkey, it takes me to t...
by Unsunghero
Mon Feb 01, 2016 6:58 pm
Forum: Need Help? (mmw)
Topic: Missing Codecs
Replies: 3
Views: 505

Missing Codecs

My MM was working perfectly up until yesterday. With absolutely no changes to my system or MM, or anything on it for that matter, MM has stopped recognising every single one of my 12,000 + tracks. It is now saying that it is unable to decode the codec and directing me to download quicktime. The majo...
by Unsunghero
Fri Aug 28, 2015 10:42 am
Forum: Need Help? (mmw)
Topic: Art not updating
Replies: 16
Views: 1179

Re: Art not updating

I'm still unsure what you mean by the embedded art. If you mean when I right click on the art and it brings up a window with a list of all art attached. Then that list is empty, all art has been removed from it but art still shows in library view. Make sure you are in the details view > don't right...
by Unsunghero
Fri Aug 28, 2015 9:21 am
Forum: Need Help? (mmw)
Topic: Art not updating
Replies: 16
Views: 1179

Re: Art not updating

You deleted the embedded art on the test copies "only", and the embedded art still shows up? Only considering the test copies, for now. I'm still unsure what you mean by the embedded art. If you mean when I right click on the art and it brings up a window with a list of all art attached. Then that ...
by Unsunghero
Fri Aug 28, 2015 7:29 am
Forum: Need Help? (mmw)
Topic: Art not updating
Replies: 16
Views: 1179

Re: Art not updating

Sorry to sound completely dumb but how do I delete the embedded artwork? I only know how to delete the art from either the folder or the "Edit Art Properties" window. You can select a group of tracks and remove the embedded art in batch from MM's edit properties. If you have a lot of tracks you are...
by Unsunghero
Thu Aug 27, 2015 8:12 am
Forum: Need Help? (mmw)
Topic: Art not updating
Replies: 16
Views: 1179

Re: Art not updating

The Art I want is showing in the folder, it is showing if I right click on the art and select "View Full Size" That is being done outside of MM, correct? it is also showing if I right click and select to "Edit Art Properties". It is the only image showing here. From inside of MM? I have synced the ...
by Unsunghero
Wed Aug 26, 2015 5:56 pm
Forum: Need Help? (mmw)
Topic: Art not updating
Replies: 16
Views: 1179

Re: Art not updating

Is the art you want only in the album folder and the old art embedded to the tag? I think if you have both embed and folder art separate, MM shows the embeded in the main window. Can someone confirm this? Also, by Art View, do you mean the art view in the main window (file list) or the Art & Detail...