Search found 56560 matches

by Lowlander
Mon Apr 29, 2024 6:29 pm
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: [3018] Runaway CPU
Replies: 2
Views: 55

Re: [3018] Runaway CPU

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
by Lowlander
Mon Apr 29, 2024 10:33 am
Forum: Need Help? (MMW4)
Topic: Same location address in database twice because of Capitals
Replies: 4
Views: 55

Re: Same location address in database twice because of Capitals

Maybe Added is useful to help locate these files? Where are you navigating that it doesn't ask to remove from library or library & PC?
by Lowlander
Mon Apr 29, 2024 10:31 am
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: Expanding Collapsed Playlist Shows Runtime Error
Replies: 3
Views: 56

Re: Expanding Collapsed Playlist Shows Runtime Error

This hasn't been reported before, nor can I reproduce this. Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
by Lowlander
Mon Apr 29, 2024 10:29 am
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: Full of bugs
Replies: 10
Views: 200

Re: Full of bugs

That may have happened in specific scenario, but is generally not the case. I've not run into this scenario. Please do capture the debug log of MediaMonkey freezing and submit it to support.
by Lowlander
Mon Apr 29, 2024 10:27 am
Forum: Need Help - MMW5
Topic: Bought MM lifetime, not able to download
Replies: 7
Views: 210

Re: Bought MM lifetime, not able to download

Generally the email is lost in junk folder when this happens. However, you can contact MediaMonkey Sales Support with your Order Number for assistance with your License.
by Lowlander
Sun Apr 28, 2024 7:33 pm
Forum: Need Help - MMW5
Topic: Bought MM lifetime, not able to download
Replies: 7
Views: 210

Re: Bought MM lifetime, not able to download

All of it is the same download. The License unlocks the Gold features.
by Lowlander
Sun Apr 28, 2024 7:32 pm
Forum: Need Help - MMW5
Topic: First time initial sync MMW5-MMA
Replies: 3
Views: 59

Re: First time initial sync MMW5-MMA

1. Which Build (Help > About) of MediaMonkey?

2. MediaMonkey only Syncs what is selected. It includes anything selected on the Sync List, so maybe you selected a Collection or Playlist that causes the unexpected files to Sync.

3. Do the files that cause errors actually play in MediaMonkey?
by Lowlander
Sun Apr 28, 2024 5:55 pm
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: Error and crash when adding new rating
Replies: 2
Views: 36

Re: Error and crash when adding new rating

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

A developer will analyze why this happens on your setup.
by Lowlander
Sun Apr 28, 2024 5:53 pm
Forum: Need Help - MMW5
Topic: Bought MM lifetime, not able to download
Replies: 7
Views: 210

Re: Bought MM lifetime, not able to download

You can download from the Download page or here: https://www.mediamonkey.com/support/kno ... diamonkey/

If you need your License, please contact Sales Support directly.
by Lowlander
Sun Apr 28, 2024 1:13 pm
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: Laborious tagging within MM5 (compared to MM4) [#20806]
Replies: 12
Views: 444

Re: Laborious tagging within MM5 (compared to MM4) [#20806]

Still unable to reproduce, please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
by Lowlander
Sun Apr 28, 2024 12:13 pm
Forum: Beta testing, bugs, and feature requests - MMW5
Topic: Full of bugs
Replies: 10
Views: 200

Re: Full of bugs

Actually Debug View captures all this. It doesn't matter if MediaMonkey keeps, working, freezes or crashes, it's all captured in Debug View and can be used by the developers to determine why this happens on your setup. If Windows itself also crashes, just set Debug View to log to file and you can pr...
by Lowlander
Sun Apr 28, 2024 12:11 pm
Forum: Need Help - MMW5
Topic: Tag Update Failed: [filename}.flac is inaccessible
Replies: 17
Views: 854

Re: Tag Update Failed: [filename}.flac is inaccessible

Moving between devices will always require re-assigning drive as the driveID has changed (unless you change the driveIDs to be the same). But, if both devices use C:\User\tsoca\Music as Path, you only need to re-assign Path, which is better than Locate Moved/Missing Files as that needs to match each...