Please try with the latest MediaMonkey 2024 beta, does it run?

Which build are you trying to install?

This always turns out to be false positives. Scripts can trigger AV software. Make sure your security software is up-to-date and submit to the security software if you can. I would not expect a difference between the free and gold version as they're the same installer. Related: https://www.mediamonk...

Disable Scan file directories for Artwork if you want to prevent this.

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.

There are also duplicate management options available: https://www.mediamonkey.com/wiki/WebHel ... icates/4.0

Maybe Added is useful to help locate these files? Where are you navigating that it doesn't ask to remove from library or library & PC?

This hasn't been reported before, nor can I reproduce this. Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

That may have happened in specific scenario, but is generally not the case. I've not run into this scenario. Please do capture the debug log of MediaMonkey freezing and submit it to support.

Generally the email is lost in junk folder when this happens. However, you can contact MediaMonkey Sales Support with your Order Number for assistance with your License.

3. You may need: https://www.mediamonkey.com/addons/brow ... odec-pack/

All of it is the same download. The License unlocks the Gold features.

1. Which Build (Help > About) of MediaMonkey?

2. MediaMonkey only Syncs what is selected. It includes anything selected on the Sync List, so maybe you selected a Collection or Playlist that causes the unexpected files to Sync.

3. Do the files that cause errors actually play in MediaMonkey?

Is this when you Tab into the Ratings field? Added: https://www.ventismedia.com/mantis/view ... 806#c75308

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

A developer will analyze why this happens on your setup.