Thank you. I will try that when I can. I might send you some screen shots.

It's my own WiFi at home, not As a guest. It started the WiFi sync the first time after I rebuilt the phone, but then failed (I had to walk away and did not see what happened). So unlikely to be a settings issue?

Thanks. tf.

thanks so much lowlander. i tried everything i could out of what you linked (i understand about 1% of it) BUT miraculously using the usb cable managed to sync today (even though yesterday i spent hours trying to get it through all the songs using the cable, where it would get a fatal error just a fe...

i have had to rebuild my Xiaomi phone (Mi Note 10 lite) onto which i have downloaded MMA 1.4.5.0960. (licence: media monkey pro). This morning i started a sync with MMW 5.0.1.2433* running on my xiaomi laptop, which did start, but then failed, with only some tracks downloaded, and no playlists. *i a...

i have a xiaomi mi note 3. under settings > storage > cleaner > under "cache files" or "memory" i could see mediamonkey so i removed it (sorry, now that's it's gone i can't see where it was). by removing it from the clean the playlists seem to stay intact. thanks so much for your...

Thanks so much! That seems to have worked!

So the playlists seem to get deleted when i do a deep clean of my phone. the next ime i open up media monkey the playlists get deleted.

Thanks for trying to help but i am having trouble understanding what you are saying - the playlists, which exists only in MMA *WHAT IS MMA* (System database *WHAT IS THE SYSTEM DATABASE* does not contain it) and does not have an m3u file (m3u file describes playlist and its content), are deleted *DE...

1. i don't understand what MMA, MMW, GPM or M3U means.
2. I just opened media monkey on my phone and it said it had crashed and was sending a log. It did not give me a log id.

Thanks for trying!! Very frustrated at losing my playlists again and again. ann.

Yay it just happened - so here's the log id - DXKBKVVXHN.

MM is not running on my laptop. i opened the playlist menu on my phone to see the playlists getting deleted in front of my eyes (no other action taken in MM).

Thanks for your help!

Laptop - 4.1.24.1883 Standard edition (unregistered)
Phone - 1.3.4.0854 Wi-fi sync addon, mediamonkey pro.

Mostly my laptop is off. I'll open mediamonkey on my phone and all the playlists will disappear.

I had been using mediamonkey on my HP laptop and Xiaomi phone for ages without any issues. I upgraded to a Xiaomi laptop, everything synced fine, but now the playlists on my phone keep getting deleted - i'll open them up sometimes and they'll be fine, then another time i'll open them up and watch th...