Is MediaMonkey Closing?

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Re: Is MediaMonkey Closing?

by Peke » Fri Aug 09, 2019 6:53 pm

Hi,
Not slow just understaffed :)

Re: Is MediaMonkey Closing?

by dtsig » Fri Aug 09, 2019 1:04 pm

August is a big month for vacations .. especially in Europe. So wouldn't be surprised to see responses to be slow

Re: Is MediaMonkey Closing?

by iampariah » Thu Aug 08, 2019 11:55 pm

Thank you.

Re: Is MediaMonkey Closing?

by Peke » Thu Aug 08, 2019 1:25 pm

Hi,
As Jiri pointed, things get happen when you have live person in tech :)

Replied to you in all of your tickets.

Re: Is MediaMonkey Closing?

by jiri » Thu Aug 08, 2019 8:28 am

No :-)

Do you see any error message in the support system?

Feel free to resume any discussion, maybe just someone forgot to reply, by pinging it you'll get it back to the top.

Thanks,
Jiri

Is MediaMonkey Closing?

by iampariah » Wed Aug 07, 2019 2:57 pm

I ask because…
  • The Support Ticket system appears to be broken
  • I've had open tickets and ongoing support discussions that suddenly cut off and seemed to have been abandoned a month ago.
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