wjmillerjr wrote: ↑Wed Apr 03, 2024 9:25 pm Lowlander, The support link you posted isn't resolving, just spins.

Their web site has reliability issues.
It is going now.

Lowlander, The support link you posted isn't resolving, just spins.

Please contact Support with your order details.

I have a similar question. I have MM5 but I purchased the codec in 2021 when I bought MM Gold. Do I need to buy a new codec or find an update?

... found it: my adblocker was in the way ...

How did creating a Support Ticket fail for you? It's working normally for others.

Hi,

some years ago, I bought the AAC encoder pack along for my lifetime license of Media Monkey. With v5, it seems that I can no longer install the codec pack. Do I have to buy a new encoder pack, or is there a way to tranfer the old license to the new encoder pack? I wanted to ask this via the help desk, but this seems to be broken, I cannot create a new ticket there.