by gemstones » Wed Apr 03, 2024 8:46 am
Hi, I just need to know? Do I need to buy a new Gold Licence?
I've been using my MediaMonkey Gold - Lifetime License successfully with MM3, MM4 and MM5 until this week. My Gold - Lifetime License was purchased from element 5, order no. 230620705 on 23rd Sept 2008!
Yes, I was shocked to find I'd been a MM user for 16 odd years as well! It took me a while to fully commit to MM5 and would very much like the Gold functionality reinstated.
This all started a few days ago when Artwork Image Search (all dialogues) stopped working in version MediaMonkey_5.1.0.2832.
For me, Image search has stopped working a few times over the last year or so, so I thought I'd install the latest beta, MediaMonkey_2024.0.0.3005. Unfortunately Image Search still wasnt working, after a bit more investigation, I noticed my Gold Licence hadnt been applied as it normally is and my Licence Key was not being accepted! I then realised you've dropped MM5 in favour of MM2024. I'm pretty sure this has nothing to do with artwork Image Search breaking but I'd like full functionality back ASAP please.
Ive since uninstalled MediaMonkey_2024.0.0.3005 and reverted back to MediaMonkey_5.1.0.2832 and my Licence Key doesnt appear to be valid in that version now either even though it had been accepted and working up to the beginning of this week.
Any help and advice would be greatly appreciated.
Hi, I just need to know? Do I need to buy a new Gold Licence?
I've been using my MediaMonkey Gold - Lifetime License successfully with MM3, MM4 and MM5 until this week. My Gold - Lifetime License was purchased from element 5, order no. 230620705 on 23rd Sept 2008!
Yes, I was shocked to find I'd been a MM user for 16 odd years as well! It took me a while to fully commit to MM5 and would very much like the Gold functionality reinstated.
This all started a few days ago when Artwork Image Search (all dialogues) stopped working in version MediaMonkey_5.1.0.2832.
For me, Image search has stopped working a few times over the last year or so, so I thought I'd install the latest beta, MediaMonkey_2024.0.0.3005. Unfortunately Image Search still wasnt working, after a bit more investigation, I noticed my Gold Licence hadnt been applied as it normally is and my Licence Key was not being accepted! I then realised you've dropped MM5 in favour of MM2024. I'm pretty sure this has nothing to do with artwork Image Search breaking but I'd like full functionality back ASAP please.
Ive since uninstalled MediaMonkey_2024.0.0.3005 and reverted back to MediaMonkey_5.1.0.2832 and my Licence Key doesnt appear to be valid in that version now either even though it had been accepted and working up to the beginning of this week.
Any help and advice would be greatly appreciated.