Mediamonkey won't play .m4a files on Fiio m11 plus

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Expand view Topic review: Mediamonkey won't play .m4a files on Fiio m11 plus

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Wed Feb 22, 2023 12:36 pm

Hi,
Not sure I tried from 3 accounts and neither have access.

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Wed Feb 22, 2023 12:03 pm

Yeah. It did look like that. Not sure why it's not working

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Tue Feb 21, 2023 3:35 pm

Hi,
No, it needs to be publically available, just right click on file -> share and make settings look like this. After you done use create and close dialog.
Image

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Tue Feb 21, 2023 7:43 am

Is there an email I can send it to? Not sure how to get this to work...

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Mon Feb 20, 2023 7:04 pm

Hi,
Unfortunately still no luck:
Image

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Mon Feb 20, 2023 9:01 am

Weird. It says anyone with the link can view the file

https://www.dropbox.com/l/scl/AAB-wSAle ... xwMWfm5Kxw

Try this one...

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Mon Feb 20, 2023 7:33 am

Hi,
File is not publically shared I can't download it without access rights.

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Sun Feb 19, 2023 2:02 pm

Sure. Here's one:

https://Dropbox.com/l/scl/AACEofIFOxvaw ... TSZP93qCSI

Notice I put a space between "Dropbox" and ".com/l/scl/AACEofIFOxvawLn2j-mwvNRpRTSZP93qCSI". This wouldn't post unless I did that. You'll have to reconstruct the link...

Thanks for all your help!

Ray

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Fri Feb 17, 2023 9:11 pm

Hi,
I tested both apps and as I suspected both AIMP and PowerAmp uses own codecs and not codecs supplied buy device.

I would be curious if you can open support ticket and supply us DL link to one sample track that I can try to play on some friends FiiO device (if he loan me again)?

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Fri Feb 17, 2023 8:59 am

Hi. AIMP and Poweramp both work fine too

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Thu Feb 16, 2023 5:01 pm

Hi,
What other apps you tested beside native and VLC? I would like to confirm if they are also use own codes instead of Device built in.

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Thu Feb 16, 2023 12:17 pm

Hi. Sorry...I know this is an ancient thread! But I got busy with other life problems. Just getting back to this issue

So I played an ALAC file in Mediamonkey on my Fiio M11 Plus Ltd that plays fine in all the other music apps. As I stated before...no sound. The app looks like it's playing the file...but no sound

So I exported and sent the logs.

The log ID was R84MF8ZVD3

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Peke » Thu Jan 27, 2022 5:20 pm

Hi,
Based on what you said it looks that FiiO do not have native support for ALAC (m4a Lossless), but both Native player and VLC (which is known) use own custom codecs not registered on OS.

Have you tried rename that M4a to ALAC and try to play in MMA folder browser?

Also if you can please use ⋮ -> About MediaMonkey -> Send Logs -> Write LOG id here and press OK to send log to us. That way we can see what exactly is going on when MMA tries to play the track.

Re: Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Thu Jan 27, 2022 1:07 pm

I just installed VLC for Android on the Fiio and it plays the m4a files too.

Mediamonkey won't play .m4a files on Fiio m11 plus

by Rayandkerry » Thu Jan 27, 2022 12:50 pm

Hi. I have been using mediamonkey for android for many years with the same music library. Most of my files are Apple lossless (.m4a files).

These same Apple lossless files play fine in mediamonkey on all my other devices (Galaxy A32 5G, LG V20, LG V40, etc.), except my new Fiio M11 Plus.

Mediamonkey will play .mp3 files on the Fiio. Just the m4a files don't work. They look like they're playing, but no sound.

These same m4a files play fine on the Fiio using their native music app.

How do I get mm to play all my m4a files on my Fiio m11 plus?

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