by martin.bohac » Tue Nov 24, 2020 9:26 am
Hi,
thanks for Log,
I can see there syncing new tracks only, no info about playlists (Log is too short).
I am afraid whether there is some issue with database corruption, which causes re-downloading tracks and deleted playlists is a side effect maybe.
At first, I need more Logs.
1) If you have synced all media playlists currently, please send me Log.
Your database is too big and is not included into the Log file, but backup should be store in MediaMonkey/logs/Database_<Log_ID>.zip
Please send me also this zip file to be able to compare your database before and after the issue.
2)When the issue occurs again, then send another log and also your database again.
Keep option "Update playlists from other apps" disabled.
Thanks.
Hi,
thanks for Log,
I can see there syncing new tracks only, no info about playlists (Log is too short).
I am afraid whether there is some issue with database corruption, which causes re-downloading tracks and deleted playlists is a side effect maybe.
At first, I need more Logs.
1) If you have synced all media playlists currently, please send me Log.
Your database is too big and is not included into the Log file, but backup should be store in MediaMonkey/logs/Database_<Log_ID>.zip
Please send me also this zip file to be able to compare your database before and after the issue.
2)When the issue occurs again, then send another log and also your database again.
Keep option "Update playlists from other apps" disabled.
Thanks.