by Unsunghero » Tue May 09, 2017 12:00 pm
I have done a clean install of Windows 8.1 Pro on my Lenovo Thinkpad. Since re-installing MediaMonkey and beginning to put my music back onto the system I'm constantly met with the message "Access violation at address 77A1CFF5 in module 'GDI32.dll'. Read of address 03EA5000."
This message originally appeared whilst using MediaMonkey and editing video's/music to put them where I want them in the library and once it appears it is on a constant loop, after clicking ok it reappears before I can do anything else.
The message has now started appearing almost instantly after startup, the only way to stop this message appearing is if I am fast enough to click on a menu item, for example 'Tools' or 'Help' and I can browse the menus, change settings if I go into options, but whenever I leave the menus the error message appears again.
I am the sole user of my laptop and obviously have full privileges to access anything on the computer. I only have C:/ on my laptop, no other drives other than access to a NAS box, which I initially thought was the problem, but I have removed from MM and files that were being accessed on the NAS box, and removed the option to scan those drives. So MM is only accessing C:/.
I have now installed MM Debug and will send the error report once I submit this and have the reference.
Any help would be greatly appreciated, thank you in advance.
I have done a clean install of Windows 8.1 Pro on my Lenovo Thinkpad. Since re-installing MediaMonkey and beginning to put my music back onto the system I'm constantly met with the message "Access violation at address 77A1CFF5 in module 'GDI32.dll'. Read of address 03EA5000."
This message originally appeared whilst using MediaMonkey and editing video's/music to put them where I want them in the library and once it appears it is on a constant loop, after clicking ok it reappears before I can do anything else.
The message has now started appearing almost instantly after startup, the only way to stop this message appearing is if I am fast enough to click on a menu item, for example 'Tools' or 'Help' and I can browse the menus, change settings if I go into options, but whenever I leave the menus the error message appears again.
I am the sole user of my laptop and obviously have full privileges to access anything on the computer. I only have C:/ on my laptop, no other drives other than access to a NAS box, which I initially thought was the problem, but I have removed from MM and files that were being accessed on the NAS box, and removed the option to scan those drives. So MM is only accessing C:/.
I have now installed MM Debug and will send the error report once I submit this and have the reference.
Any help would be greatly appreciated, thank you in advance.