[1728] Not Synching Playlists [#12571]

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Expand view Topic review: [1728] Not Synching Playlists [#12571]

Re: [1728] Not Synching Playlists [#12571]

by kesterr » Sun Jun 28, 2015 4:56 pm

I have encountered this issue again. This time, it happens after I use iTunes to sync a bunch of files and then use MM to sync a small set of files.

I submitted ticket #AQL-898-83732 for this issue.

Re: iPhone6 Playlist sync fails

by Ludek » Thu Feb 26, 2015 10:21 am

robbkester@gmail.com wrote: Is there something I can do to troubleshoot or correct this? I prefer MM to iTunes, but this is frustrating.
Could you please generate debug log?

It is item 4b here:
http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

iPhone6 Playlist sync fails

by robbkester@gmail.com » Wed Feb 25, 2015 6:37 pm

I am using an iPhone 6+ running iOS 8. I am running MediaMonkey 4.1.6.1733.
I have a MediaMonkey playlist with about 25 tracks. I connect the iPhone and MM detects it. I configure MM to autosync my playlist and click the button.
MM appears to perform a sync - it shows me which files it is copying and does not display any errors. The sync progress bar sits for several seconds on the first track. After that, it moves steadily through the rest of the tracks. The tracks are of different sizes, so it seems odd that each one should take the same amount of time to copy.
When it is finished, MM shows the correct set of files in the playlist on the iPhone. The iPhone Music app shows the right number of files. Everything looks good.

When I open the playlist on the iPhone, most of the files that were just "synced" appear gray and with a red square in a red circle. They will not play, and don't appear to be actually on the phone. 1 or 2 files may actually be copied, but the rest are really not there.

If I disconnect and reconnect, the iPhone changes the count of files in the playlist - it removes the files that are not really there. I can perform the sync again. I might get 1 more track to copy, but that is not consistent.

I know this was working when I had a phone running iOS 6. It stopped being reliable when I upgraded to iOS 7, and the change to iOS 8 has not corrected the problem. I have been trying the newest beta versions in the hope that they would include a fix.

Is there something I can do to troubleshoot or correct this? I prefer MM to iTunes, but this is frustrating.

Re: [1728] Not Synching Playlists

by JensFF » Tue Feb 10, 2015 11:17 am

Ludek wrote:
JensFF wrote: This helps to synch again with iTunes 12 but for me it also doesn't sync playlists.
iPhone 5S
iOS 8.1.3
This was regression in 1728, will be fixed in 1729: http://www.ventismedia.com/mantis/view.php?id=12571
Thanks. Will check it after the relase.

Re: [1728] Not Synching Playlists

by Ludek » Mon Feb 09, 2015 4:35 pm

JensFF wrote: This helps to synch again with iTunes 12 but for me it also doesn't sync playlists.
iPhone 5S
iOS 8.1.3
This was regression in 1728, will be fixed in 1729: http://www.ventismedia.com/mantis/view.php?id=12571

Re: [1728] Not Synching Playlists

by JensFF » Fri Feb 06, 2015 3:02 am

Peke wrote:See if this helps http://www.mediamonkey.com/support/inde ... ronization , I have no issues with playlists on iPhone 4s 8.1.3.
This helps to synch again with iTunes 12 but for me it also doesn't sync playlists.
iPhone 5S
iOS 8.1.3

Re: [1728] Not Synching Playlists

by Peke » Thu Feb 05, 2015 9:34 pm

See if this helps http://www.mediamonkey.com/support/inde ... ronization , I have no issues with playlists on iPhone 4s 8.1.3.

Re: [1728] Not Synching Playlists

by jcoons72 » Wed Feb 04, 2015 4:31 pm

This is also not working for me.

Iphone 6 Plus with IOS 8.1.2 with ITunes 11.4.

Jim

[1728] Not Synching Playlists [#12571]

by Galdoran » Tue Feb 03, 2015 6:49 pm

Using: iPhone 5s
iOS: 8.1.3
iTunes: 11.4.0.18

Synchs music but not Playlists.

Tried updating iTunes to 12.1 and found out there is another issue with 64bit iTunes and MMW not recognizing iPhone at all...

Reverted back to iTunes 11.4.0.18.

Reverted back to MMW 4.1.5.1719 and Playlists synch again.

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