To retrieve see: http://www.mediamonkey.com/support/index.php?/Knowledgebase/Article/View/82/0/how-to-retrieve-a-lost-license-key Note that the account for the purchase is independent from a MediaMonkey (Forum/Support) account.

If that fails open a Support ticket with as many details about the purchase a possible: http://www.mediamonkey.com/support/index.php?/Tickets/Submit

Lost username and password when I switched to new computer. How can I log in to my account? Thanks!