by Freddie101 » Thu Dec 20, 2018 2:46 pm
Hi Lowlander,
Thanks for the detailed response - In MM I can certainly see the SD card mounted within the Sony device, although not the Sony device itself (both are present in Windows Explorer. So I downloaded the Generic Audio/Portable Device and added this to my Extensions as advised. I then restarted MM but when I go to Tools, Options, Portable Device Sync I can still only see the SD card listed. If I select the SD card and then Configure, I get a 'SD_Card This Device Is Not Connected' message.
A couple of days ago I was getting a message that said i did not have authority to edit tracks but i am set up as the Administrator on my PC. Today, when i start MM I am getting an error message that says "cannot delete C:\Users\my name\AppData\Local\Temp\868379.tmp Access is denied. This file may be in use or you may not have access rights". I don't know whether this bears any relevance to the above problem or not.
Any advice you can give would be great as this is very frustrating.
Thanks,
fred
Hi Lowlander,
Thanks for the detailed response - In MM I can certainly see the SD card mounted within the Sony device, although not the Sony device itself (both are present in Windows Explorer. So I downloaded the Generic Audio/Portable Device and added this to my Extensions as advised. I then restarted MM but when I go to Tools, Options, Portable Device Sync I can still only see the SD card listed. If I select the SD card and then Configure, I get a 'SD_Card This Device Is Not Connected' message.
A couple of days ago I was getting a message that said i did not have authority to edit tracks but i am set up as the Administrator on my PC. Today, when i start MM I am getting an error message that says "cannot delete C:\Users\my name\AppData\Local\Temp\868379.tmp Access is denied. This file may be in use or you may not have access rights". I don't know whether this bears any relevance to the above problem or not.
Any advice you can give would be great as this is very frustrating.
Thanks,
fred